Why Talk to Us?

Immediacy

Talk to Us is a unique service. When your employees call, our doctors and counsellors answer directly. There are no call handlers answering on their behalf. This allows employees to start talking to an expert immediately at a time of their choosing. There is no waiting for a doctor to ring you back at their convenience; doctors and counsellors are waiting for your call.

Continuity of Care

Every doctor and counsellor has their own PIN. This can be passed on to the employee at the end of their consultation. They can then be contacted again should the employee want to speak to the same person.

Our High Standards

Talk to Us has exceptionally high standards when recruiting counsellors and doctors and has an equally professional approach in terms of call quality and tracking. All calls are securely recorded and stored for mutual protection. As a result, the company was the first in the United Kingdom, and as far as we know it, the world, to be awarded a license to provide medical and counselling information in this way.

Talk to Us was awarded a license from the UK governing body in ICSTIS in February 2006, after the following organisations were independently consulted:

The General Medical CouncilThe British Medical AssociationThe United Kingdom Department of Health